1. Our Role as a Booking Agent

Compare Your Parking acts solely as a booking agent and comparison platform for third-party parking service providers.

• We do not operate, manage, or provide parking services
• The parking service is provided by an independent third-party provider
• When you make a booking, a direct contract is formed between you and the parking service provider

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, title
• Contact Data: Email address, telephone number, postal address
• Booking Data: Vehicle details, travel dates, booking reference
• Technical Data: IP address, browser type, device information
• Communication Data: Emails, enquiries, customer support interactions

3. Lawful Basis for Processing

• Contractual Necessity: To process bookings and provide support
• Legitimate Interests:
  • Improve our services
  • Prevent fraud and misuse
  • Send marketing communications (where permitted)
• Legal Obligation: Compliance with legal and regulatory requirements
• Consent: Where required (e.g. cookies, marketing)

4. How We Use Your Data

• Process and confirm bookings
• Communicate booking details
• Provide customer support
• Send service notifications
• Send marketing communications (where permitted)
• Invite participation in surveys
• Detect and prevent fraud
• Maintain website security and performance

5. Marketing Communications

Where permitted by law, we may send marketing communications to existing customers.

• You may receive marketing based on legitimate interests
• If you book again after 18 months, marketing may resume if you haven’t opted out

You can opt out at any time:

• Using the unsubscribe link in emails
• Through your online account
• By contacting: gdpr@compareyourparking.co.uk

6. Data Sharing

We may share personal data where necessary with:

• Parking service providers
• Payment processors
• IT, hosting, and email providers
• Fraud prevention and security services

7. International Data Transfers

Some providers may process data outside the UK or EEA.

We ensure appropriate safeguards such as standard contractual clauses are in place in accordance with UK GDPR.

8. Cookies & Analytics

• Ensure website functionality
• Analyse website usage
• Improve user experience

Please refer to our Cookie Policy for more details.

9. Data Retention

• Data is retained only as long as necessary
• Accounts inactive for 36 months may be deleted
• Some data may be retained longer for legal obligations

10. Children’s Data

Our services are not intended for individuals under 16 years of age.

Users confirm they are 16+ or have parental/guardian consent.

11. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict processing
• Object to processing and marketing

Contact: gdpr@compareyourparking.co.uk

12. Complaints

If you have concerns, contact us first.

You may also contact the UK supervisory authority:

13. Third-Party Links

We are not responsible for privacy practices of external websites linked on our platform.

14. Changes to This Privacy Policy

We may update this policy from time to time. Please review it periodically.

15. Data Controller & Contact Details

Compare Travel Services Ltd

Trading as: Compare Your Parking

• Registered Office: Loakes Place, 30 High Street, High Wycombe, England, HP11 2AG
• Email: gdpr@compareyourparking.co.uk
• Telephone: 0203 925 7797